Shipping
Connect OnTrac (incl. LaserShip network)
Regional parcel on your own OnTrac contract — and the answer to LaserShip.
Overview
OnTrac (incl. LaserShip network) + TackQuote
If you were given the name LaserShip, this is the connection you want: LaserShip acquired OnTrac in 2021, merged the two networks, and operates the combined carrier under the OnTrac brand. There is no separate LaserShip API, so one OnTrac connection serves a LaserShip shipper account using the account number and API password OnTrac Software Support issues. TackQuote calls OnTrac's own web service directly, so rates and labels come from your contract and are billed to your OnTrac account with no aggregator per-label fee on top. Coverage is worth knowing before you quote: OnTrac's API documents rating for CA, AZ, NV, OR, WA, UT, CO and ID, so a lane outside that area comes back as OnTrac's own "Delivery Zip Not Serviced" rather than as an empty rate list you would have to interpret. One security detail shapes the implementation: OnTrac puts the account number in the URL path and the API password in the query string, which makes a request URL itself a credential — so no code path in TackQuote logs one.
Get web-service credentials from OnTrac Software Support, store them, then rate and ship on your own contract.
Before you start
What you'll need
- An OnTrac shipper account with web-service API access enabled
- The account number and API password issued by OnTrac Software Support — not your ontrac.com portal login
- Destinations within OnTrac's documented rating area: CA, AZ, NV, OR, WA, UT, CO, ID
Setup
How to connect OnTrac (incl. LaserShip network)
Ask OnTrac to enable API access
Email [email protected] to have API access enabled on your shipper account. Credentials are typically issued within about 24 hours, and they arrive in that reply — your ontrac.com portal login will not work.Store the account number and API password
Both belong under Settings → Shipping Carriers.Rate, label, track
Request rates for a lane inside the documented area, buy a label against a returned service, and pull tracking on demand. OnTrac also publishes a separate test service whose rates are approximate and whose parcels are not trackable in production.
Capabilities
What you get
One Connection For OnTrac And LaserShip
LaserShip and OnTrac are the same carrier since 2021. A LaserShip shipper account connects here, so nobody has to scan the carrier list for a brand that no longer has its own API.
Documented Coverage, Stated Up Front
Rating is documented for CA, AZ, NV, OR, WA, UT, CO and ID. Outside that area OnTrac answers "Delivery Zip Not Serviced", which is a real answer rather than a silent empty list.
No Per-Label Aggregator Fee
Rates and labels come from your own OnTrac contract and are billed to your OnTrac account, with nothing taking a cut per label.
Credentials Never Logged
OnTrac carries the account number in the URL path and the password in the query string, so the request URL is a secret. TackQuote redacts routes rather than logging them.
FAQ
OnTrac (incl. LaserShip network) questions
I was told to integrate LaserShip. Is that this connector?
Yes. LaserShip acquired OnTrac in 2021 and the merged carrier runs under the OnTrac brand, so there is no separate LaserShip API to connect. Use your existing account number with the API password OnTrac Software Support issues.
What happens if I quote a lane outside the documented states?
OnTrac answers with its own "Delivery Zip Not Serviced" message, which TackQuote surfaces rather than swallowing. You see a refusal with a reason instead of an empty rate list that could equally mean the carrier was unreachable.
Why is my portal password rejected?
Because web-service access uses a separate API password issued by OnTrac Software Support. The ontrac.com portal password is a different credential and OnTrac will reject it.
Are shipping costs added to quote totals automatically?
Not yet. Rating, labels and tracking work, but nothing in the quote-pricing path reads a carrier rate.